For the last few weeks, I've been on the road to support the release of my new book, People Before Things. My schedule has been full of speaking engagements, which has given me the opportunity to have conversations with hundreds of people. Many of these discussions have ended with a common theme—IT professionals (of all levels) don't feel like they're making a difference.

"Our thoughts create our reality—where we put our focus is the direction we tend to go." —Peter McWilliams

A few years ago, I needed some good advice. At the moment, I probably didn't know it.