Why We Exist

Leaders shouldn’t have to be in the room for their most important goals to move forward. The Leadership Operating System equips you with an evidence-based toolbox that scales trust, alignment, and accountability so teams deliver results—without constant top-down push.

What Makes the Leadership Operating System Different

Most leadership programs focus on concepts. The LOS is different: it’s a system that installs four essential conditions inside your team, so progress doesn’t rely on you being in the room.

These four conditions—Trust, Alignment, Communication, and Accountability—are the building blocks of every high-performing team. Together, they create a culture where momentum continues, even in your absence.

Trust

Build psychological safety so people speak up, challenge ideas, and take ownership.


Outcome Promise: Teams that trust, move faster. They’re also willing to call out behaviors that are holding the team back… even when the leader isn’t present.

Alignment

Get crystal-clear on purpose, priorities, roles, and behaviors. Alignment replaces confusion and turf wars with clarity and collaboration.

Outcome Promise: Day-to-day friction disappears when clarity takes its place.

Communication

Galvanize people with messages that move them to act. Instead of updates that get ignored, you’ll have a playbook to cascade clarity and keep momentum alive.


Outcome Promise: Messages spark action, not eye-rolls.

Accountability

Reinforce goals and expectations in ways that stick. Accountability tools ensure follow-through at every level.

Outcome Promise: Commitments turn into consistent results.

What people are saying.

  • “Chris and team are amazing and I highly recommend!! For organizations that want to “level-up” their team’s connectedness … you won’t be disappointed."

    Kendra Ketchum

  • “Chris is a phenomenal coach and mentor. He's considerate, calm, yet direct with his advice, feedback or background anecdotes. Highly recommended."

    Jim Baker

  • "Working with Chris gave me a chance to talk through challenges with someone who’s faced them, and have a partner not blow smoke about my short comings."

    Steve McClure

Why Leaders Work With Us

The hardest part of leadership isn’t setting a vision. It’s making sure it moves forward without you being the bottleneck. That’s why executives turn to the Leadership Operating System.

At People Before Things, we partner with senior leaders to install a system that scales trust, alignment, communication, and accountability across the business. Our founder, Chris Laping, helps leaders do this because he’s lived it firsthand.

During his C-level career, colleagues often said his unique, unduplicated strength was developing people and teams. That’s why he left the C-suite to focus on it entirely.

Since then, he’s:
✅ Written a bestselling book, People Before Things—helping 300,000+ leaders worldwide
✅ Led enterprise transformations that delivered 10x business results
✅ Built a multi-million-dollar business helping executives do the same

His career highlights include:
🔹 4-time CIO & former tech CEO
🔹 3-time InfoWorld 100 Award Winner
🔹 Named Top 5 Social Business Leader by The Economist
🔹 Recognized as an InformationWeek Social Business Technology Leader

We help leaders install the Leadership Operating System so their goals scale, their teams take ownership, and momentum continues—even in their absence.